Contact us
Our support team is here around the clock. Choose the channel that suits you.
Support channels
Live chat
The fastest way to reach us, available 24/7 from any page once you are signed in. We can help with your account, payments, verification and limits.
Write to support@royalpanda.example and we will get back to you. Please include your account email so we can help faster.
Help & FAQs
Many questions are answered instantly on our FAQs page — deposits, withdrawals, verification and more.
Response times
Live chat is typically answered within a few minutes. Email is usually answered within 24 hours. During busy periods responses may take a little longer — thank you for your patience.
Responsible gambling help
Free, confidential help is available 24/7 in Ontario from ConnexOntario at 1-866-531-2600. You can also manage limits, time-outs and self-exclusion on our Responsible Gaming page.
Company details
Royalpanda is operated by TigerGen Limited, registered with the Alcohol and Gaming Commission of Ontario (AGCO) under registration No. OPIG1337313 and offering online gaming in Ontario under an operating agreement with iGaming Ontario.
Registered office: Level 7, The Plaza Business Centre, Triq Bisazza, Sliema SLM 1640, Malta. For regulatory concerns, see Contact AGCO.